Speak to Our Integration Desk
Discuss your manufacturing, scheduling, and shop floor connectivity needs with our system engineering specialists.
Contact Info
Connect with our team via live channels or submit a detailed request and we will follow up shortly.
Office Address
80 Feet road, Veraval - 362265
Phone Support
+1 (800) 555-0190
Email Support
info@matrexglobal.com
Frequently Asked Questions
Find quick answers regarding our integrations and setup procedures.
How fast can we integrate Matrex with our existing SCADA or PLC setups?
Using our pre-built telemetry connect clients, typical read-only sensor bridges can be setup in less than 24 hours. Full bidirectional closed-loop scheduling setups take between 2 to 4 weeks.
Do you support offline operation in case of network dropouts?
Yes. The Matrex Local Edge agent runs on local industrial gateways, buffering telemetry logs and executing local queue rules during network dropouts, syncing automatically once connected.
Can we configure custom alert criteria for plant operators?
Absolutely. Alerts can be dispatched to SMS, Email, MS Teams, or directly to plant floor consoles based on custom threshold parameters like pressure, temperature, or queue delays.